Family Planning


What is Family Planning?

The Cleveland County Health Department’s Family Planning Clinic provides comprehensive family planning and reproductive health services to citizens of Cleveland County.  Services are available by appointment only.  Please call 980-484-5100 to make a same day appointment through our OPEN ACCESS SCHEDULING.

Client Eligibility:

Services are available to individuals of reproductive age.  If you have had a tubal or hysterectomy, you are not eligible for our clinic, but may be eligible for another clinic at the health department.  Please call us if you have questions about your eligibility.

Services Available:

  • Yearly Physical Exams (including postpartum exams)
  • Education on all birth control
  • General health education
  • HIV counseling
  • Care and counseling to plan for your next pregnancy
  • Education on a variety of topics to assist you in living a healthy lifestyle
  • Evaluation, treatment, and/or referral for abnormal Pap tests and other abnormal exam and lab findings.

Birth Control Methods Offered:

The Cleveland County Health Department offers the following contraceptive methods:

  • Birth control pills
  • Depo-Provera
  • Diaphragm
  • Emergency Contracteption (EC)
  • Intra-Uterine Devices (IUD)
  • Male condoms
  • Natural family planning
  • Nexplanon
  • Nuva Ring
  • Vaginal Film (Spermacide)

Cost and Payment Information:

Medicaid and most private insurances are accepted for Family Planning and pregnancy testing services.  If you are uninsured or a self-paying client, these services will be provided to you on a sliding scale.  Your income and family size will determine your fee.

There is a special type of Medicaid that will pay for Family Planning Services and all birth control methods.  Click here for the North Carolina Department of Health and Human Services “Be Smart” Family Planning program.  You can find out if you are eligible and also download and application.

What Should You Bring to Your Appointment?

  • Insurance, HMO, and/or Medicaid card
  • Proof of income (Paycheck stub or W-2)
  • Personal Identification (driver’s license, social security card, birth certificate, Medicaid card, state, work, school or military ID badge)

Locations and Hours:

The Family Planning Clinic is located on the first floor of the Health Department building, 200 South Post Road in Shelby.

We are open from 8:00 a.m. until 5:00 p.m. Monday – Friday.

Frequently Asked Questions

I am under the age of 18 and I want to come in for birth control.  Do you require permission from my parents to see me?  No, when you are seen in the family planning clinic, it is strictly confidential.  Parental consent is NOT required to get a birth control method.  However, we do encourage open communication with your parents/guardians about your desire for birth control.  

What is the difference between a pelvic exam and a pap smear?  A pelvic exam is a way for medical providers to look for signs of illness in certain organs in a woman’s body.  The word pelvic refers to the pelvis.  The exam is used to look at a woman’s:

  • Vulva (external genital organs)
  • Uterus (the womb)
  • Cervix (opening from the vagina to the uterus)
  • Fallopian tubes (tubes that carry eggs to the womb.
  • Ovaries (organs that produce eggs)
  • Bladder (the sac that holds urine)
  • Rectum (the chamber that connects the colon to the anus)

A pap smear is a microscopic examination of cells scraped from the opening of the cervix.  The cervix is the lower part of the uterus (womb) that opens at the top of the vagina.  It is a screening test for cervical cancer.

What age do you start giving pap smears? We start giving pap smears at the age of 21, regardless of sexual history.

If I have never been sexually active, but want to get on a birth control method to control my period, do I have to have a pelvic exam?  You are not required to get a pelvic exam to get birth control.

How can I get Plan B (Emergency Contraception?)  You can call our clinic for Plan B.  You must call within 3 days of unprotected sex.  If it occurs over the weekend/holiday and we are closed you can go to area pharmacies and get Plan B if you are over the age of 18.

Family Planning Resource Links

  • Our Family Planning Services Guide:  FP Brochure
  • Bedsider:  A free support network for birth control.  Bedsider
  • NC DHHS “Be Smart” Family Planning Program   Be Smart
  • Adolescent Pregnancy Prevention Campaign of North Carolina  APPCNC