We Do That

We DO That Introductory Piece

We Do That:

There are a great deal of things that we do at the Cleveland County Health Department, many of which most people are completely unaware.  We want to change that.  We want you, as the public, to be aware of what it is that we do.  Beginning August 2013 we will be featuring a service area within the health department, highlighting their functions and showing the impact that clinic or community program has on Cleveland County.  So be on the lookout in the paper, Facebook and Twitter, and of course here on our site, for a deeper look into what we do.  So when you’re thinking of things that impact the health of the citizens of Cleveland County, you can rest assured that the health department is saying “yes…We Do That.” 

We Do That School Health Shelby Shopper Ad

August 2013-School Health

Cleveland County Health Department contracts with Cleveland County Schools to provide school health services in the various schools within the Cleveland County School System.  All school health staff members are employees of the Cleveland County Health Department.

Who and where does school health serve?

School nurses serving the elementary, intermediate, North Shelby, early college high school, and alternative schools are registered nurses.  Most of them serve more than one school, and therefore divide their time between assigned schools.  They work closely with principals and other school staff to promote student health.  These nurses:

  • Identify students with special health care needs and address those needs by creating health care plans, and educating school staff appropriately
  • Provide training and assure safe and accurate performance of any health care procedures necessary during the school day
  • Assess student illness and injury
  • Monitor for communicable disease, educate students and staff about prevention, and assist with control and containment
  • Assist staff with appropriate emergency response planning
  • Supervise and oversee medication administration
  • Assist school staff with ensuring that students are fully immunized and have had necessary health assessments
  • Mass vision screening and referral for grades 1, 3 and 5
  • Act as a resource for health related concerns and questions
  • Follow physician approved guidelines and protocols that address response and referal for some common school health issues
Middle School:

School nurses functioning in the school based health care setting at each of the middle schools in Cleveland County are registered nurses who have additional training in the expanded role of the RN in child health.  This qualifies and certifies them to perform a more comprehensive assessment of the students they serve in the school based health center.  Parents must sign a parental permission for (expanded) school based health center services in order for students to receive most of the services available.  Middle school health center nurses:

  • Provide physical assessment pertinent to expressed complaint or health concern
  • Provide limited treatment for someo of the most common school health concerns, according to physician approved standing orders and protocol
  • Provide limited lab testing according to physician approved guidelines (hemoglobin, fingerstick blood sugar, urine testing, strep throat testing)
  • Provide referrals as appropriate for care with a primary healthcare provider or specialist
  • Continue to follow students with special health care needs and update or create health care plans
  • Continue to educate staff about student health care needs, and any special health care procedures necessary during the school day
  • Mass vision screening for grade 7 students
  • Serve as a health resource
High School:

School based health centers in each of the four high schools in Cleveland County are operated by a nurse practitioner, who is an RN with a master’s degree and a license to function at a higher level by making diagnoses, and writing prescriptions as needed.  Each nurse practitioner is supervised by a physician who approves specific protocols and guidelines for their practice.  School based nurse practitioners:

  • Provide physical assessment
  • Make a diagnosis and provide treatment (may include writing a prescription)
  • Provide limited lab testing (hemoglobin, fingerstick blood sugar, urine testing, strep throat testing)
  • Provide referrals as appropriate for care with primary healthcare provider or specialist
  • Provide education of staff regarding any health care procedures or student assistance necessary during the school day
  • Provide medical consultation

School health nurses and nurse practitioners are focused on keeping all students safe, healthy, and in class ready to learn.  Sometimes that means thinking outside the ordinary to come up with viable solutions and resources for students and their families.  Special effort is made to ensure that students/parents are aware of low cost or no cost options for health care insurance, and of available assistance with completion of applications.  They promote health and prevention, provide case management of students with chronic health conditions, and advocate for students in a dozen different ways.

Removing barriers to learning and promoting good physical and emotional health is what we do.  We believe healthy kids are happier and learn better.  

So yes…we do that.  

We Do That Animal Control

September 2013-Animal Control

The Animal Control program exists to protect the public’s health against the spread of rabies.  This is done through rabies vaccinations, impoundment and humane euthanasia.  Animal Control:

  • investigates all animal bites;
  • investigate all reports of injured animals;
  • investigate all reports of cruelty to animals;
  • and investigate all complaints related to animals which are a nuisance and/or dangerous

Animal Rescue

Cleveland County Health Department’s Animal Control Unit oversees the animal rescue program, previously handled by the Humane Society of Cleveland County.  Below you’ll find the requirements to be a registered rescue group and an application.  If you are interested in being recognized as an animal rescue organization with Cleveland County Animal Control:

  • Please click on the rescue group application below
  • You will be directed, in a new window, to our online rescue organization application.  Please fill out this form, remembering to attach your 501(c)3 verification, and hit submit.
  • You can expect a response from Animal Control within 5 business days.
  • Rescue Group Application

Questions, concerns and/or comments regarding the rescue program or concerning any animal seen on the impoundment or Facebook page should be directed to animal.shelter@clevelandcounty.com.  Please do not call the shelter, as these inquiries will only be handled electronically moving forward.


Cleveland County has experienced a tremendous increase in confirmed cases of rabies. Since June 1998, two hundred six (209) cases have been confirmed. Countywide awareness and preventive efforts have been ongoing. The Animal Control Staff, the Humane Society and veterinarians have worked diligently together to stop the spread of rabies. Prevention is the key to successfully stopping rabies from invading the domestic animal population. Rabies vaccination for domestic animals works!

One of our proven successful strategies is the Free Rabies Drive-Through Clinic.  Conducted 4 times annually Animal Control has averaged nearly 5000 free rabies vaccines given annually.

We work to stop the spread of Rabies in Cleveland County.  We investigate nuisance and bite claims.  Anything that involves animals in this county involves us.

So yes…we do that.

We Do That Pharmacy

Cleveland County Pharmacy exists to provide prescriptions, available through a formulary system for county employees and their immediate family members (spouse and dependent children).  The general public is not eligible.

How does it work?

The pharmacy formulary has 3 price categories for the following:

  • Full-time employees with county insurance and their covered spouses and/or covered dependents*
  • Percentage employees with county insurance and their covered spouses and/or covered dependents*
  • Retired Employees with at least 20 years of service (not eligible at age 65) and their spouses and/or dependents* if covered with Cobra insurance
  • Retired Employees with less than 20 years of service with Cobra insurance and their spouses and/or dependents* if covered with Cobra insurance
  • Cleveland County Commissioners with county insurance (spouses and dependents not eligible)

*Dependent children over the age of 26 are not eligible*

Prescriptions in category 1 are available at no cost for up to a 30 or 90 day supply.  Category 2 prescriptions are available for a $20.00 fee for up to a 30 day supply or $60 for a maximum 90 day supply.   Category 3 prescriptions are available for a $40.00 fee per unit of use and a maximum 30 day supply.

The pharmacy also offers formulary products for the cost plus $5.00 for a maximum 30 day supply (prices do vary) for the following:

  • Full-time employees without county insurance (can have other insurance), their spouses, and/or dependents (dependent children over the age of 18 not eligible)
  • Percentage employees without county insurance (can have other insurance), their spouses, and/or dependents (dependent children over the age of 18 not eligible)
  • Part-time hourly employees (spouses and dependents are not eligible)
  • Present/Former Cleveland County Commissioners not covered under county insurance (spouses and dependents not eligible)
  • Contract employees (spouses and dependents not eligible)


The Formulary is constantly changing so for the most up to date information on available medications please contact the pharmacy at their number listed below.

Location and Contact Information:

The Cleveland County Health Department Pharmacy is located at 315 E. Grover Street, Shelby. The phone number is 704-484-5164, the fax number is 704-484-5269, and the e-mail is pharmacy@clevelandcounty.com.  The pharmacy also has prescription e-scribe capability.  Operating hours are Monday- Friday 8am-5pm (occasionally closed 12:30pm-1:30pm/ call ahead)  Payment may be made with cash, personal check, Health Savings Account card, debit card, or credit card.

Miscellaneous Information:

All employees and dependents receiving services from the health department pharmacy will be required to complete a patient profile at the first visit.  New prescriptions are required as the pharmacy does not transfer prescriptions.

All prescription refills must be requested 1 business day prior to pick-up.  Employees and dependents may request refills 24 hours a day via the Pharmacy voice mail system by calling 704-484-5164.

So yes…we do that.

We Do That Diabetes Clinic

Diabetes is a group of diseases characterized by high blood glucose(sugar) that results from defects in the body’s ability to produce and/ or use insulin. There is a type 1 and type 2 diabetes.  Diabetes is a serious disease. It affects your kidneys, heart, brain, eyes and other organs.  Diabetes causes more deaths every year than breast cancer and AIDs combined.

Signs and Symptoms of Diabetes:  (You may or may not experience all of these symptoms)

  • Unusual thirst
  • Blurred vision
  • Frequent urination
  • Extreme hunger
  • Unusual weight loss
  • Tiredness and irritability
  • Tingling/numbness in hands and feet
  • Cuts or bruises that are slow to heal

Services Offered Through Diabetes Plus:

  • Diabetes monitoring/management
  • Free blood glucose screen
  • Free one on one education
  • Diabetes medication prescription
  • Education/support class
  • One on one time with a physician, physician assistant or nurse practitioner at each appointment
  • Discounted glucometer strips and potentially discounted medications through the CCHD pharmacy


  • Must be a Cleveland County resident
  • Must meet financial requirements
  • Must be at least 18 years of age
  • Please call to see if you qualify

Diabetes Self Management Class:

This is a free monthly class in which you will learn:

  • Living with Diabetes and coping skills
  • Nutrition; the relationship between food and insulin
  • Meal planning
  • Benefits of being physically active
  • When and how to use diabetes medications
  • Monitoring for blood sugar and ketones
  • Managing high and low blood sugar
  • Preventing long term complications and much more
  • Please call for dates and times of classes


  • Clinic hours:  Tuesday and Thursday 8:00 a.m. – 5:00 p.m.
  • Diabetes Plus is located on the 1st floor of the Cleveland County Health Department main building at 200 South Post Road in Shelby.
  • Please call us at 980-484-5225 Monday-Friday 8:00 a.m. – 5:00 p.m. if you have questions, concerns or would like to make an appointment.

So yes…we do that.

We Do That Environmental Health 2013Cleveland County Health Department’s Environmental Health Unit enforces both state and local regulation designed to protect the health’s public, from sanitation to disease outbreak control.  Environmental Health does this in several ways:

  • Restaurant Inspections (including food stands, hospitals and daycare facilities)
  • Pool Inspections (public, hotel and club)
  • Septic Tank Inspections and House Permitting
  • Disease Outbreak Investigation
  • Public Environmental Health Education

If you have questions about services please call the Environmental Health office at 980-484-5130 or check out the Environmental Health section of the website for permits and other information.

So yes…we do that.

We Do That WIC 2014

  • WIC Phone Number:  980-484-5170
  • Operating Hours:  8:30 a.m. to 4:00 p.m. Monday-Friday
  • CLOSED on the first working day of each month

The Special Supplemental Nutrition Program for Women, Infants, and Children – better known as the WIC Program – serves to safeguard the health of low-income women, infants, & children up to age 5 who are at nutritional risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care. The Cleveland County Health Department WIC Program provides nutrition education and free supplemental food to low income pregnant, post-partum and breastfeeding mothers as well as families with children under five years of age. Participants are screened to determine that they are at a nutritional risk.

Where can I get additional information about the WIC program?

You can visit the USDA website at http://www.fns.usda.gov/wic/aboutwic/ or the NC WIC Program website at http://www.nutritionnc.com/wic/ for additional information.  We also have our very own WIC Program of Cleveland County Facebook page at www.facebook.com/WICprogram.

So yes…we do that.

We Do That Health Education 2014The Health Education Unit of the Health Department provides education, promotion and prevention services to residents of Cleveland County.  This is accomplished through coalition building, creating healthy policy and environmental change, education within the school system, and programs for the general public.    The health education unit is equipped to handle requests from puberty education to substance abuse prevention services to exercise and nutrition classes.  If you are interested in our services please feel free to call Henry Earle, Health Education Supervisor, at 704-669-3139.  
 So yes…we do that.
We Do That Maternity 2014
 The Maternity Clinic provides prenatal care to pregnant women in Cleveland and surrounding counties. The clinic is staffed by a physician, public health nurses, social workers, health educators, and nutritionists. The staff of the maternity clinic is committed to providing each client with quality, caring and individualized care to meet their specific needs.

What happens when I visit the maternity clinic?

First visit:
  • Evaluation of medical history with an RN
  • Education class and materials:  You will learn about medications, pre-term labor signals, stages of labor, foods to avoid, cord blood banking, etc.
  • Nutritionist visit and WIC certification
  • Social Assessment:  Work with a social worker to identify outstanding needs
Future visits:
  • Time with a physician and registered nurses
  • Breastfeeding classes (if desired)
  • Referrals to outside resources
  • Lamaze/Prepared Childbirth classes
  • Tour of Cleveland Regional Medical Center labor/delivery
  • Referral to Nurse Family Partnership (for first time mothers)
  • Ongoing case management

How do I get started?

  • If you have any questions or would like to make an appointment, please call 980-484-5150 and our staff will be glad to assist you.
  • Please see our brochure for more explanation of services and benefits of Maternal Health.

So yes…we do that.

We Do That Solid Waste


The Cleveland County Health Department operates and maintains the Landfill and the Recycling Centers for the citizens of Cleveland County.

The Landfill Sites provides safe and sanitary disposal of all solid waste within the county, and complies with all local, state, and federal rules and regulations. Tours of the facilities are available for anyone who is interested.

  • There is a fee of $200.00 that will be charged for any UNSECURED LOAD brought into the Cleveland County Landfill.
  • If the materials are delivered co-mingled the load will be subject to  $37.65 per ton.

Recycling Program

 The Cleveland County recycling program operates in a variety of ways.  The municipalties of Shelby, Kings Mountain and Boiling Springs operate their own curbside pickup.  For those outside of those cities, Cleveland County offers 9 manned sites around the county for the convenience of its citizens.

  • Glass: Clean, Green, Clear, Brown, Food Jars, Drink Containers
    No Lids, Ceramic, Window Glass, Windshields
  • Plastic Bottles, Jugs & Containers: #1 through #7 Clean Plastic, 2L and 16oz.
    Bottles, Milk Jugs (1/2 or 1 Gallon), Brown, Green or Clear Plastic
    No Lids, Toys, Bags, Dirty Containers
  • Newspapers, Computer Paper: Newspapers, Cardboard, Computer Paper*, Ledger Paper*
    (No String, Brown or Plastic Bags, Magazines)
  • Aluminum Cans: Beverage Cans only
    We buy aluminum cans!
  • White Goods – Appliances: Washers, Dryers, Refrigerators, Stoves, Ranges, Microwaves, Furnace Blowers, Fans, Dishwashers, Air Conditioners, Water heaters
  • Yard waste: Leaves, Brush, Grass, Clippings (Unbagged), Limbs less than 5′ in length and 6″ in diameter. No tree stumps!
  • Scrap Metal: Clean Metal, Steel Beverage Cans – any size, Steel Food Cans -any size, Used Metal – any type. No Glass, Liquids, Storm Windows, Dirty Cans, Paint Cans, Burn Barrels, 55-Gallon Drums or Larger, Auto Gas Tanks.
  • Motor Oils: Motor Oil, Hydraulic Oil, Transmission Fluid. No water in Fluids, Brake Fluids, Solvents, Paint Thinner
  • Used Motor Oil Filters: Residential only, no businesses
  • Tires: Passenger vehicles, Tires Only, Cleveland County Resident (only 5 tires per person every 3 months)
  • Batteries: Any size, Lead Batteries, Calcium / Lead Batteries. No Household Batteries.
  • Electronics:  Effective January 1st, 2011, landfills in NC are no longer allowed to take electronics.  Electronics are now required to be recyled and can be deposited at any of our 9 manned sites.  Please see our e-cycling brochure and our manned site map.

So yes…we do that.  

Dental Clinic Pic

What is the dental clinic?

The Cleveland County Health Department offers pediatric dental services to residents under the age of 21.

How do I qualify?

To qualify for dental services at the Cleveland County Health Department you must be under the age of 21.  You must also be a recipient of Medicaid, NC Health Choice, or a combination of Medicaid and private insurance.  Private pay clients may also be seen and will be billed on a sliding scale.

What services does the dental clinic provide?

The dental clinic provides preventive and restorative services. These include:

Radiographs (x-rays)
Dental cleaning
Fluoride application
Oral hygiene instructions

Fillings with amalgam or composite
Space maintainers
Pulpotomy – “Baby Root Canal”
Stainless steel crowns


Our Dental Clinic is open Monday through Friday from 8:00am to 5:00pm for general dental services. The periodontist’s schedule is the 2nd and 4th Wednesdays of the month.

How do I make an appointment?

Please contact us to make an appointment at 704-484-5260.

So yes…we do that.  

We Do That Preparedness 2014

Why is it important to be prepared?

Preparing for a public health emergency or disaster provides you with your best chance of survival. Emergency preparedness should always be considered in the home and workplace for any unexpected event. Devastating events such as the terrorist attacks on the World Trade Center and Pentagon, the destruction of Hurricane Katrina,and the spread of the H1N1 virus have left many concerned about the possibility of future events and their potential impact. Not only have they raised uncertainty, but also raised awareness of the importance of emergency and disaster preparedness.
There are specific steps you can take to prepare for the unexpected and reduce the stress you may feel now and later should another emergency or disaster arise. This preparedness portion of the Cleveland County Health Department’s website provides information you need to prepare for and appropriately respond to a public health emergency or disaster.

What should you do to prepare?

Step 1: Create a basic emergency kit. To learn what needs to be in this kit, please click here.
Step 2: Make a plan.
*You and your family may not be together when disaster strikes
*Have your plan set. Go here for information on making your plan.
Step 3: Be informed
*Learn the ways you would get information. Local radio and television stations voluntarily give broadcast time to alert the public when threats become imminent. Such valuable information aids in saving lives, reducing injuries and lessening the impact on property.
*Visit the CDC’s Emergency Preparedness and Response website for up-to-date information on numerous preparedness topics

In the event of a public health emergency or disaster:

Find a POD. During a public health emergency, such as a large scale disease outbreak or bioterrorism event, the Cleveland County Health Department may be tasked with the responsibility of providing antibiotics or vaccines to all members of our community potentially exposed to a disease. Point of Dispensing (POD) sites may be set up to accomplish this task. The sole purpose of a POD is to quickly distribute preventive medication to large numbers of people during a public health emergency in an effort to prevent illness.
What is a Point of Dispensing (POD) site? A point of dispensing (POD) site is a mass dispensing site that is capable of providing medications or vaccinations to protect the general population from biological threats or epidemics. Routine medical care is NOT provided at a POD.
What happens at a POD? A POD is an efficient way to quickly dispense medication or administer vaccine to the community as a whole. In the event of a community disease outbreak or emergency, a POD site is one tool that may be used to help fight the spread of disease.
Who might have to go to a POD during a public health emergency to receive medication? Only individuals who have potentially been exposed to the disease causing the public health emergency will be able to receive antibiotics or vaccines at a POD. POD’s are designed to provide medication that will PREVENT someone from becoming sick with a disease. Persons who are already sick with the disease will not be able to seek treatment at a POD.
Where will POD’s be set up? PODs will be set up in communities throughout Cleveland County to assist the majority of our citizens. To locate the sites throughout the county that have been identified as POD locations in the event of a public health emergency, please use the following link.

So yes…we do that.  

We Do That Child Health 2014

Child Health Clinic

he Child health Program at the Health Department provides Well care and Sick care for children from birth to the age of 18. Child health educational services are provided to the community upon request.
Services include:

  • Routine physicals
  • Preschool physicals
  • Sports physicals
  • Blood pressure screening
  • Developmental Screening
  • Blood Lead Screen
  • Vision and Hearing Screen
  • Nutritional Counseling
  • Hemoglobin Screen
  • Immunizations

Baby Steps: Learn the Signs. Act Early
Early recognition of developmental disabilities such as autism is key for parents and providers. CDC realized the impact on families and invested in a campaign to help parents measure their children’s progress by monitoring how they play, learn, speak and act.

Pregnancy Care Management

The Pregnancy Care Management Program provides case management, and support services to prenatal patients during their pregnancy and until eight weeks after delivery. Services are provided through the patients Pregnancy Medical Homes.  Pregnancy Care Management services are provided by Nurses and Social Workers.

Care Coordination for Children (CC4C)

The Care Coordination for Children Program provides services for eligible children birth to 5 years.  The CC4C Program goal is to improve the health of your child by linking you to effective, efficient services that will meet the needs of your child. CC4C focuses on the family strengths and concerns by providing care managers to help identify programs, services and resources to meet the family’s needs.  Services are provided by either a nurse or a Social Worker.

So yes…we do that.