Cleveland County Register of Deeds
Office Policy for Funeral Homes
According to General Statute 130A-93 (c1), the Register of Deeds office is authorized to provide certified copies of a death certificate to a funeral director or funeral service licensee upon request. Unfortunately we are not authorized to provide copies at the request of other funeral home personnel, although authorized personnel may pick up the requested certificates from our office with a request signed by a director or licensee.
We are requesting that all requests for death certificates be signed by a funeral director or funeral service licensee in the future. Stamped signatures will be accepted.
Thank you for your cooperation in this matter.
Funeral Homes Pick-Up Policy:
- Please fax your request form in to 704-484-4909 before the certificate is brought to the Health Department.
- Certificates will be ready Monday - Friday on the day after bringing the document to the Health Department (after 10AM).
- Out of town Funeral Homes can call us at 704-484-4834, let us know they dropped off the document, and plan on enjoying our county while we process your certificate. We will call when they are ready (be sure to put your number on the request).
- If you are ordering 4 or more certified copies, please select pickup.
- Orders with more than 3 requested copies, are to be delivered using the regular mail, due to excessive mailing costs.
All information on this site is provided in good faith, however, we make no representation or warranty of any kind on lost or damaged packages.
Under no circumstances shall we have any liability to you for loss or damages incurred by FedEx, UPS or United States Postal Service.
Funeral Homes Mail Policy:
Please Mail your request with a self-addressed stamped envelope and check to:
Cleveland County Register of Deeds
PO Box 1210
Please Mail your request with a self-addressed stamped envelope and check to:
Cleveland County Register of Deeds
PO Box 1210
Shelby, NC 28151
Escrow Accounts
We offer Escrow Accounts so we may process your requests quickly.
How Escrow Works
A company sends us $amount$ to start an escrow account.
Please send a list of names authorized to use the escrow account.
The company sends us (or drops off) self-addressed stamped envelopes along with their check for escrow.
Prior to sending certificates to the Health Department, Funeral Home please fax your request to our office at: 704-484-4909. Once the death certificate is ready, we process, receipt (from escrow) and mail or call the funeral home for pick up. We will submit a receipt showing the current escrow balance.
Order by Mail:
Please mail your requests with a self-addressed stamped envelope and check to:
Cleveland County Register of Deeds
PO Box 1210
Shelby, NC 28151
Escrow Accounts
We offer Escrow Accounts so we may process your requests quickly.
How Escrow Works
A company sends us $amount$ to start an escrow account.
Please send a list of names authorized to use the escrow account.
The company sends us (or drops off) self-addressed stamped envelopes along with their check for escrow.
Prior to sending certificates to the Health Department, Funeral Home please fax your request to our office at: 704-484-4909. Once the death certificate is ready, we process, receipt (from escrow) and mail or call the funeral home for pick up. We will submit a receipt showing the current escrow balance.
Order by Mail:
Please mail your requests with a self-addressed stamped envelope and check to:
Cleveland County Register of Deeds
PO Box 1210
Shelby, NC 28151