County Departments


Cleveland County office hours are 8:00 AM to 5:00 PM, Monday through Friday.

Animal Services/Shelter – (704) 481-9884, 1601 Airport Road, Shelby.
Board of Elections (704) 484-4858, 215 Patton Drive, Shelby. (Corner of Patton Drive and Graham Street).
Building Inspections – (980) 484-4997, 1333 Fallston Road, Shelby.
Clerk to the Board of Commissioners – (704) 484-4766, County Administration Building, 311 East Marion Street, Shelby.
Communications (E-911) – (704) 484-4822, Law Enforcement Center, 100 Justice Place, Shelby.
Cooperative Extension Service – (704) 482-4365, 130-1 South Post Road, Shelby. This is a State and County program.
County Attorney – (704) 484-4798, County Administration Building, 311 East Marion Street, Shelby.
County Manager’s Office  – (704) 484-4800, County Administration Building, 311 East Marion Street, Shelby.
Detention Center (Jail) – (704) 484-4889, Law Enforcement Center, 100 Justice Place, Shelby. Part of Cleveland County Sheriff Department.
Electronic Maintenance – (704) 484-4848, County Administration Building, 311 East Marion Street, Shelby.
Emergency Medical Services EMS – (980) 484-4984, 1333 Fallston Road, Shelby.
EMS Billing Questions - 704-484-4880, County Administration Building, 311 East Marion Street, Shelby.
Finance/Purchasing Department – Finance: (704) 484-4807, Purchasing: 704-484-4840, County Administration Building, 311 East Marion Street, Shelby.
Fire Marshal/Emergency Management – (980) 484-4943, 1333 Fallston Road, Shelby.
Foothills Public Shooting Complex – (704) 447-8230, 283 Fielding Road, Shelby.
Health Department – (980) 484-5100, 200 S. Post Road, Shelby.
Human Resources – (704) 484-4833, County Administration Building, 311 East Marion Street, Shelby.
Information Technology – (704) 476-4972, Law Enforcement Center, 100 Justice Place, Shelby. 
Landfill – (704) 447-8200, 250 Fielding Road, Cherryville, NC 28021.
LeGrand Center – (704) 669-4700, 1800 East Marion Street, Shelby.
Library – (704) 487-9069, Main Branch - 104 Howie Drive in Shelby, Lawndale Branch - 112 Piedmont Drive, Lawndale.
Passport Acceptance Facility – (704) 484-4780, County Administration Building, 311 East Marion Street, Room 151, Shelby.
Planning – (980) 484-4979, 1333 Fallston Road, Shelby.
Media Contact – (704) 484-4800, County Administration Building, 311 East Marion Street, Shelby. 
Register of Deeds– (704) 484-4834, County Administration Building, 311 East Marion Street, Room 151, Shelby.
Sheriff's Office – (704) 484-4888, Law Enforcement Center, 100 Justice Place, Shelby. 
Small Business Center – (704) 669-4146, LeGrand Center, 1800 East Marion Street, Shelby, Steve Padgett
Social Services (DSS) – (980)484-6000, 200 South Post Road, Shelby.
Soil and Water Conservation – (704) 471-0235 ext 3. This is a Federal, State and County program.
Tax Administration – (704) 484-4845, County Administration Building, 311 East Marion Street, Shelby.
Travel and Tourism - (704) 484-4804, County Administration Building, 311 East Marion Street, Shelby
Veterans Services – (704) 484-4803, First Floor, County Administration Building, 311 East Marion Street, Shelby.

General Information - (704) 484-4900, april.crotts@clevelandcountync.gov
Website Questions/Issues - (704) 484-4940, karyn.owens@clevelandcountync.gov