Updated: December 31st at 1 PM
FEMA Update - 12/30
By the Numbers
- $291 million approved to 142,000+ households and individuals beginning their recovery. That includes money to help rent a home or apartment as survivors begin their recovery.
- $307 million in Public Assistance funding approved to support community recovery.
- The U.S. Small Business Administration is still accepting low-interest loan applications. To date more than $28.3 million in loans have been awarded.
- FEMA is providing multiple temporary housing options to meet North Carolinians’ individual needs. The first step to receiving housing assistance is applying with FEMA.
- More than 5,300 households are using Transitional Sheltering Assistance hotels and motels.
- 85 households have been placed in temporary housing units provided by FEMA Direct Temporary Housing Assistance.
- FEMA has contracted with 13 commercial parks to be able to place units and the agency is working with more than 20 other parks for potential contracting purposes.
- To date, more than 2.4 million cubic yards of debris has been removed from public rights of way by FEMA and the U.S. Army Corps of Engineers and its contractors. Debris currently being removed includes: vegetative/woody debris, construction debris, white goods (appliances) and household hazardous waste.
FEMA Home Inspections: What to Expect
- Within 10 days of submitting an application, FEMA staff and inspectors may call to discuss your disaster-caused damage and schedule an appointment for an inspection.
- The call to schedule an inspection will probably come from an out-of-state phone number. An inspector will attempt to contact you three times over three different days. If inspectors cannot reach you after three attempts, your case will be closed until you contact FEMA again.
- Within 10 days following an inspector’s visit, you will receive a letter or electronic correspondence explaining FEMA’s decision. Please read your letter carefully. It may have information about next steps you need to take.
FEMA is Hiring – Apply Online
- FEMA is hiring in Asheville, Durham, Hickory and Raleigh to support community recovery. Applications are being accepted online. To see open positions and apply, visit usajobs.gov, type keywords “FEMA, Local Hire” and enter the location as “North Carolina.” Learn more about the journey of a local hire by watching this video: FEMA Local Hire: Cliffton J
FEMA Press Releases & Fact Sheets
FEMA Public Assistance: Private Non-Profit Organizations
FEMA Recovery Assistance - Application deadline extended to February 6th, 2025
Cleveland County residents who sustained damage from Hurricane Helene can apply for assistance from FEMA, as Cleveland is one of 25 North Carolina counties approved as part of a Federal Disaster Declaration.
Guidance on how to apply for FEMA assistance has been provided by the NC Department of Public Safety here.
U.S. Small Business Administration Disaster Loans for Residents and Small Businesses.
SBA Disaster Loan Fact Sheet
SBA Recovery Centers
Disaster Unemployment Assistance
If disaster strikes your home or vehicle: Post Disaster Guidance
Red Cross List of Shelters in Western NC
WNC Disaster Recovery Newsletter
Local Resources and Updates
Duke Energy Outage Map
City of Shelby
City of Kings Mountain
Town of Boiling Springs
State Resources and Updates
NC Department of Public Safety - Helene
ReadyNC.gov.
Price Gouging Complaint
Agriculture Resource Guide
Hurricane Helene Food and Nutrition Services (FNS) Flexibilities
Emergency Prescription Assistance Program (EPAP)
Disaster Unemployment Assistance (DUA) hotline is now available to survivors of Helene. English: 919-629-3857| Spanish: 919-276-5698. For more information or to register online, visit: https://www.des.nc.gov.
United Way’s NC 211 is a multilingual, confidential service that provides health and human services information and referrals through a free statewide phone number (2-1-1 or 1-888-892-1162 if calling from an out-of-state area code) and website (www.nc211.org).
NC Department of Health and Human Services (NC DHHS) shares guidance on ensuring water is safe and preventing waterborne disease or illness: www.ncdhhs.gov/safe-water-simplified/download?attachment.
The national Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year resource dedicated to providing immediate crisis counseling for people impacted by a natural disaster or emergency. Help is available in English and Spanish. Deaf and Hard of Hearing ASL callers can call or text through their preferred Relay provider.Donations
Funds that have been established for hurricane recovery donations include the following:
North Carolina Disaster Relief Fund
United Way of Cleveland County
North Carolina Community Foundation
United Way of North Carolina Recovery Fund
North Carolina Network of Grantmakers
Volunteer
To sign up for disaster recovery volunteer opportunities across Western NC:
Volunteer NC
NC Voluntary Organizations in Action
Safety
What to Do to Protect Yourself in a Power Outage
Keep Food Safe after a Disaster or Emergency
State Emergency Response Team Publishing Guide Highlighting Trusted Information Sources | NC DPS
Hurricane Helene: Fact vs. Rumor | NC DPS
FEMA Rumor Response
Corporate Response
Walmart Response & Resources
Cleveland County Emergency Management encourages residents to obtain information on Helene relief from trusted sources such as local, state, and federal government accounts, to help avoid sharing misinformation.