Cleveland County’s Heroes of Helene

Web Release Icon (70) - Copy

Today, March 27th, marks six months since Hurricane Helene made its devastating impact on Western North Carolina. In the days ahead, we'll be sharing stories of the incredible heroes at Cleveland County Government who stepped up when we needed them most—showing courage, compassion, and resilience in the face of adversity.

💚 3/27/25 Feature: Cleveland County EMS Special Operations Team

Hours before Hurricane Helene’s arrival, the Special Operations Team established an operations center and meticulously prepared for swift water rescues and technical emergencies anticipated during and after the storm. Throughout the night, team members diligently monitored storm conditions and flood sensors, despite some sensors losing communication. In anticipation of potential risks, they proactively patrolled low-lying areas around the Broad River basin.

As the storm intensified and power was lost at the operations center, the team faced additional challenges when the backup generator failed. Undeterred, they switched to secondary generators, chemlights, and headlamps, staying fully committed to their mission. Despite his own home suffering catastrophic damage, Special Operations Paramedic Gabe Wilson remained steadfast with the team.

Read the full story here.

💚 3/28/25 Feature: Emergency Shelter Team - Cleveland County Health Department, DSS, and More

When Hurricane Helene caused unexpected damage in our rural community, we found ourselves without electricity and facing an urgent need to support oxygen-dependent citizens at risk of losing power. With limited resources and no prior preparation, we quickly converted the Health Department into an emergency shelter.

Our team, which included nurses, social workers, clerical staff, emergency responders, IT professionals, electronic maintenance workers, and general maintenance personnel, rallied together under pressure. Our top priority was securing a power supply for oxygen concentrators to ensure those who depended on them had access to life-saving air.

Read the full story here.